Time Management Skills for Productivity
Slowing down to catch mistakes makes for better transactions and ensures higher-quality customer service, experts say.
NEW YORK – Time management, an essential element in boosting productivity and sales, means you need to strike a balance between the unexpected and what needs to be done while remaining flexible enough should things change.
The Ivy Lee Method of hacking productivity includes creating a list of six tasks or less, ranking them by how important they are and completing as many tasks as possible. Others that are not completed can be carried over to the next day. Multitasking, according to experts, is counterproductive and can be adverse for your well-being and brain health.
Experts say carving out downtime during the day is equally important. Engage in the "Bare Minimum Monday," which means only the most urgent tasks are completed and the low-stress tasks or personal errands take up the rest of the day to bring calm.
On Mondays, avoid booking too many appointments, showings or major project meetings. The same can be said for the closing process. It doesn't need to be done at record speed.
Slowing down can catch mistakes and ensure higher-quality customer service. Reducing stress also means setting aside time for a personal life and your health.
Finally, office hours should be set for customer service, and clear communication with clients and partners can ensure everyone is on the same page to reduce multiple questions through multiple channels. Agents also should consider prospecting a weekly task, not seasonal.
Source: Inman (09/16/24) Hite, Rachael
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