Take 5: Frank Gregoire

Real estate agents — and their clients — can become frustrated when a property doesn't get the expected appraisal. Here's how real estate professionals can avoid common mistakes in the appraisal process — and eliminate surprises.

Appraisers’ roles have evolved, particularly since Dodd-Frank. Agents also must be advocates for the transaction so that a credible appraisal can be performed. Agents can help by preparing an appraisal package. Include MLS and tax roll information, photos and unique aspects about the property. Work together to anticipate and prevent problems during the process.